Frequently Asked Questions
How does the entire process work?
After you fill out and submit
the medical review form, one of our licensed U.S. physicians will
determine if you are eligible to benefit from the medication you
have chosen. If you are eligible, the physician will then write
a prescription for that medication and forward it to a one of our
licensed U.S. pharmacies to be filled. The pharmacy will then fill
and ship your order via FedEx NextDay Air to your home in discreet
packaging.
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Is it legal to buy prescription
medications online?
Yes. The prescription that
is written for your medication after your medical review form is
approved comes from a licensed U.S. physician and is then filled
by a licensed U.S. pharmacy. This practice is in accordance with
FDA regulations and perfectly legal.
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Do I need a prior prescription
to order medications here?
You do not need a prior prescription.
One of our physicians will issue the prescription for upon approval.
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How do I place an order?
When you click an order link,
you will be taken to our secure server where you will set up your
account. You will answer an online questionnaire to provide information
relevant to your medical condition. Once you complete the questionnaire,
submit your order for processing.
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How do you protect
my privacy and security?
BestDietRX.com is dedicated
to patient privacy and security. All information furnished is legally
protected under doctor-patient privilege laws.
Our on-line ordering system uses the latest
in Secure Encryption Technology. All personal and credit card information
is submitted with the highest level of security and precautions.
Our system also has safeguards in place to protect against credit
card fraud. Individuals attempting the fraudulent use of a credit
card will be reported.
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What are your shipping
rates and policies?
Due to patient demand and
our highly streamlined and automated order system, we only ship
via FedEx Next Day at a flat rate of $18 per order or $0 for a Free
FedEx Special Offer. Currently, we are unable to ship to P.O. Boxes.
An adult signature is required upon delivery.
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What is your cancellation
policy?
You may cancel your order before it is reviewed by a physician
by calling 1-877-456-6052.
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How long will it
take to receive my medication?
Typically, orders are shipped
from the pharmacy within 24 hours after you submit the order form.
All orders are shipped via FedEx NextDay Air.
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Do you offer
any guarantees?
Yes! BestDietRX.com guarantees
your satisfaction with our products and services. We are committed
to offering outstanding quality and service and we are here to serve
you 24 hours a day, 7 days a week. If you are unhappy with our service,
please contact us and let us know the problem. We respond to ALL
complaints in a timely manner. We have tried to answers the questions
we receive from our customers in the information listed above. Nonetheless,
you may have other questions or would like more information about
the medication we feature. Please contact
us or give us a call toll-free at 1-877-456-6052 and we'll
be happy to assist you!
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How do i place
a refill?
To ensure that our physicians
review your most up-to-date information, we ask that you place a
refill or re-order in the same manner as you placed your first order.
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